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Frequently Asked Questions (continued)
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Questions before ordering? Check here first!
You can use your FAQ page to answer questions commonly asked about your business and services. This is a great place to alleviate customer concerns. You can also include links to other pages of your site that may include more detailed information about an issue, or your phone number so customers can talk to you directly.
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Q
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Do you allow returns?
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A
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We strive in keeping our prices as low as possible for our customers. We do not accept returns due to the low prices we pass on to our customers and the fact that we only sell wholesale. If a product is returned, the order is charged a 25% restocking fee. Also, there is no credit issued on the amount of the original shipping and handling costs. If an item has been washed or damaged returned are not accepted. Please order carefully. Please note that all returns and exchanges must happen within 45 days of original order placed otherwise the cost of the entire order is forfeited by the customer. Again, please order carefully.
Click here for more information.
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Q
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What if I don't want to give my credit card over the Internet?
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A
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That's fine, simply continue through the ordering process until it asks you for a credit card number, then simply choose "check or money order" or "call us via phone" as a payment option and we will receive your order electronically. You can then write us a check, and as soon as we receive payment, we'll ship your order.
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Q
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How much will shipping and handling be?
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We offer a tierd shipping structure starting at a low price of $5.99 and capping off at $99.99.
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Q
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Do you offer screen printing or embroidery services?
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Yes, we do provide screen printing services at this time. You may find more information on our screen printing link.
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Can I Cancel My Order
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A
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You may cancel your order. However, there is a 3% charge on all orders being cancelled that the credit card has been processed. This is non-refundable.
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